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Gravelles Ltd About Us FAQ's Contact Us Open Mon - Fri 8am to 5pm Search

Leaders in Evacuation Equipment

Gravelles are well known suppliers of evacuation equipment as well as offering
servicing, maintenance and training in the proper use of our products

Frequently Asked Questions

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Three wheels scooters often offer a smaller, lightweight and convenient solution to four-wheel scooters. Four-wheel scooters offer increased stability more suitable to day to day use.

Should it be transportable? If you plan to use your mobility scooter on day trips or transport your scooter regularly in your car then opt for a transportable model.

Currently, there is no legal requirement for you to insure your mobility scooter. However, it is recommended that you take out our insurance to cover against an accident or if you become the victim of a crime.

No. Currently, there is no requirement for you to have any “road tax” in the same way that you do with a car.

Ranges vary depending on the model, usually ranging from 8 to 30 miles. Check with us and the manufacturer’s guidelines before purchase.

New mobility scooters require very little maintenance, other than a recommended annual service. However, we suggest that you carry out certain steps to ensure that your product stays in the best working order: Clean your mobility scooter keep it looking good, but also prevent unnecessary wear. Don’t let your scooter get too wet : if you are caught in the rain, dry your mobility scooter to prevent corrosion Battery charging : charge your battery according to the manufactures guideline to receive optimum performance Storage : store in a dry place if possible to prevent weather damage (we also sell a variety of mobility scooter covers and storage equipment). Manufacturers Guide: referee the guide to maximum weight to prevent overloading and or ask one of our friendly sales team.

In our order process by ticking the VAT Relief Exempt boxes you agree to the following:• You are a registered charity, are chronically sick or disabled or the products are being purchased on behalf of an individual who is chronically sick or disabled. • The product being supplied by Gravelles Mobility & Lifestyle Ltd are for personal or domestic use. • You claim that the supply of the product is eligible for relief from VAT under the VAT Act 1994. As an example, if you suffer from a long term walking and mobility problem you would be eligible for VAT relief on scooters, wheelchairs and walking sticks. If you need further clarification please feel free to contact the team at any time on 01446 71 33 44 and a member of our team will gladly be of assistance to you. NOTE: There are penalties for making a false declaration which could result in the purchaser paying the difference in VAT.

To ensure you have a safe and smooth shopping experience with Gravelles we use the latest SSL encryption technology to protect your credit card details and personal information. When placing your order, at the point you enter your personal information and credit card details you should see a small padlock or key at the bottom of your browser and an ‘s’ appear after http in the address bar. This indicates that everything you type is totally protected and encrypted. You can easily see when you are on a secure page by the “padlock” symbol in the bottom right-hand corner of the status bar of your browser or by looking at the URL in the address bar of your browser – standard pages start with “http” whereas secure pages start with “https”. To ensure you have a safe and smooth shopping experience with Gravelles Mobility we use the latest SSL encryption technology to protect your credit card details and personal information. When placing your order, at the point you enter your personal information and credit card details you should see a small padlock or key at the bottom of your browser and an ‘s’ appear after http in the address bar. This indicates that everything you type is totally protected and encrypted. You can easily see when you are on a secure page by the “padlock” symbol in the bottom right-hand corner of the status bar of your browser or by looking at the URL in the address bar of your browser – standard pages start with “http” whereas secure pages start with “https”.

Emergency evacuation equipment includes a variety of items such as evacuation chairs, evacuation sleds, evacuation mats, stair climbers, mobility aids, emergency evacuation harnesses, and other devices specifically designed to assist individuals with mobility challenges or disabilities. These tools are typically used in settings like hospitals, care homes, schools, offices, hotels, and other public or private buildings to ensure the swift and secure removal of people who may have difficulty navigating stairs or moving quickly on their own during emergencies.

In healthcare settings, where the evacuation of elderly and disabled individuals is paramount, staff members are typically required to undergo specialized training for the proper use and handling of evacuation equipment. Specific training requirements may include:

  • Equipment Familiarisation: Staff members should be trained on the types of evacuation equipment available in the facility, including evacuation chairs, mats, pads, and sleds. They should understand the functionality and operation of each device. We offer evacuation chair training , stair climber training
  • Proper Handling Techniques: Training should cover the correct techniques for deploying and operating evacuation equipment to ensure the safety and comfort of patients during the evacuation process. We offer people handling training and manual handling training.
  • Patient Assessment: Staff should be trained in assessing the specific needs of elderly or disabled individuals to determine the most suitable evacuation equipment and method based on the individual's mobility level and condition.
  • Emergency Response Protocols: Training should include emergency response protocols, evacuation procedures, communication strategies, and coordination among staff members to facilitate a swift and organized evacuation process.
  • Practice Drills and Simulations: Regular practice drills and simulations can help staff members familiarize themselves with the evacuation equipment, improve response times, and ensure readiness during real emergency situations.
  • Compliance with Regulations: Healthcare facilities must adhere to regulatory requirements, which may mandate staff training on evacuation procedures and the use of specialized equipment for vulnerable populations.
  • By providing comprehensive training to staff members on the proper use and handling of evacuation equipment in healthcare settings, organizations can enhance emergency preparedness, minimize risks during evacuations, and prioritize the safety and well-being of elderly and disabled individuals under their care.

As the individual accountable for the business premises, it is your duty to safeguard both your staff and building users by implementing necessary fire safety measures. This encompasses conducting appropriate risk assessments and having essential emergency evacuation equipment readily available.